At Narlee, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help! Please review our policy below for returns and exchanges.
Time Frame: You have 30 days from the date of purchase to return items for a full refund.
Condition: Items must be unworn, unwashed, and in their original condition with tags attached.
Process: To initiate a return, please visit https://account.narleeco.com with your order number and reason for return. We will provide you with a prepaid return label.
Time Frame: Exchanges are accepted within 30 days of purchase.
Condition: Items must be unworn, unwashed, and in their original condition with tags attached.
Process: To initiate an exchange, please visit https://account.narleeco.com or email our customer service team at support@narleeco.com with your order number and the item you’d like to exchange. We will send you a prepaid return label and ship the new item once we receive the original.
Processing Time: Refunds will be processed within 7-10 business days after we receive your return.
Method: Refunds will be issued to the original payment method.
For any questions or assistance, please don’t hesitate to reach out to our customer service team. We're here to ensure your experience with Narlee is nothing short of excellent!
Thank you for being part of the Narlee community!